Please be advised that during this time, we will be very slow response, as we are following government instructions and social distancing practices. However, we have forwarded your inquiry to the appropriate party, and will respond to your request within 72 business hours.
For customer with previous version (2.0.5 below)
Hi,
The plugin doesn’t erase anything.
Your old data is still inside your WordPress tables wp_posts and wp_postmeta.
If you revert back to the previous version it will show again.
Please ask your web administrator to get the old backup of the plugin.
If you need help about technical issue please email me directly to:
support_ace@totaldonations.com
or click the button “technical issues” above
or download TotalDonations Management Plugin for data transfer
Kindly Regards,
Astried.
